Privacy Policy

The data controller for this website and the SFT AI Lead Engine platform is:

We collect the following categories of data:

• Account Information: Name, email address, company name, and password when you register.
• Usage Data: Pages visited, features used, timestamps, browser type, and IP address.
• Business Data Processed via the Platform: Lead information, website analysis results, company data, and outreach content you create or import.
• Communication Data: Emails sent through the platform, support requests, and feedback.

We process your personal data for the following purposes:

• Operating and maintaining the SFT AI Lead Engine platform.
• Performing website analysis and lead scoring for prospects you target.
• Generating and sending AI-personalized outreach emails on your behalf.
• Providing analytics, reports, and insights about your lead pipeline.
• Improving our services and developing new features.
• Communicating with you about your account, updates, and support.

We process your data based on the following legal grounds under the GDPR:

• Contract Performance (Art. 6(1)(b)): Processing necessary to provide the services you signed up for.
• Legitimate Interest (Art. 6(1)(f)): Analytics, security, and service improvement where our interests do not override your rights.
• Consent (Art. 6(1)(a)): Where you have given explicit consent, such as for marketing communications. You can withdraw consent at any time.

We do not sell your personal data to third parties.

We may share data with the following categories of service providers (sub-processors):

• Cloud hosting and infrastructure providers for platform operation.
• Email delivery services for sending outreach emails on your behalf.
• AI model providers for generating lead analysis and outreach content.
• Analytics tools to understand usage patterns and improve our services.

All sub-processors are contractually obligated to protect your data and process it only as instructed by us.

We retain your personal data for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete or anonymize your data within 30 days, unless we are legally required to retain it longer (e.g., for tax or accounting purposes).

Lead data and analysis results you create through the platform are retained for the duration of your subscription and deleted upon account termination.

Under the GDPR, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the data we hold about you.
• Right to Rectification: Request correction of inaccurate data.
• Right to Erasure: Request deletion of your data (“right to be forgotten”).
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interest.
• Right to Restrict Processing: Request limitation of processing under certain conditions.

To exercise any of these rights, contact us at office@smoothflowtech.com. You also have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde).

We use essential cookies required for the platform to function (session management, authentication). We may also use analytics cookies to understand how the platform is used.

You can control cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.

If you have questions about this privacy policy or our data practices, contact us at: